FrontPipe Pilot for MSPs & IT Services

A pipeline engine that fills your calendar — and makes you worth acquiring.

The six-channel acquisition system for established MSPs. 20 qualified meetings in 90 days — we don't stop until you have them. The same engine that grows your MRR signals predictable growth to acquirers, and powers your own roll-up.

[ Book a strategy call ] Call (833) 253-2343
20 meetings guaranteed · Live in 72 hours · Built by 14× Inc. 5000 operators
The two-pipeline play
One acquisition engine, pointed two directions at once:
1New clients — a predictable flow of qualified MSP prospects
2Acquisition targets — a steady pipeline of MSPs to roll up
The same system that grows you also makes you a more valuable acquisition — or the acquirer.
What caps most MSPs

Founder-led growth doesn't scale — and acquirers can see it.

Most MSPs grow on the owner's network, vendor referrals, and the occasional lucky inbound. It works until it doesn't — growth plateaus, it's unpredictable quarter to quarter, and when it's time to raise or sell, buyers discount you for it. A real acquisition engine fixes the growth and the valuation at the same time.

Referral-dependent
Growth rides on the owner's network and vendor leads — no dial to turn when you want more.
Unpredictable pipeline
Lumpy, quarter-to-quarter inbound makes hiring, capacity, and forecasting a guess.
Valuation drag
Buyers pay less for revenue that depends on the founder than for a documented growth system.
The angle most MSPs miss

The same engine that wins clients also runs your roll-up.

An outbound acquisition system doesn't care whether the company on the other end is a prospective client or a prospective acquisition. The same six channels that book you 20 qualified meetings can run a parallel track: a steady, researched flow of conversations with MSPs and adjacent firms in your target markets — the founders thinking about an exit, the books worth folding in.

That's the position most MSPs never reach: growing organically and sourcing acquisitions from one engine — while the documented, repeatable nature of that engine makes you the more valuable company in any deal. Whether you're buying or being bought, predictable acquisition is the asset.

Track A
Win new clients
A predictable flow of qualified MSP prospects — growth you control, not growth you wait for.
Track B
Source acquisitions
A parallel pipeline of MSPs and adjacent firms to roll up — deal flow on tap, in your markets.
The Acceleration Stack

Six channels. One guarantee.

Cold outreach alone gets to 20 meetings in a good quarter. We don't bet a guarantee on a good quarter. Every Pilot runs the full six-channel stack from day one — so we can guarantee the outcome, not just promise it.

01
AI SDR engine
Always-on outbound that researches, personalizes, and books — the core of the pipeline.
02
Visitor identification
See the companies on your site that never filled out a form, and reach the right buyer.
03
LinkedIn + sponsored ads
Conversation and paid presence where IT buyers and MSP owners actually spend time.
04
Account-based display (ABM)
Programmatic display that keeps your firm in front of named target accounts.
05
Google Search ads
Capture the high-intent searches happening right now in your markets.
06
VIP direct mail
Physical touches that cut through to executives the inbox can't reach.
Systems we build for IT services and MSPs

Three builds we start with for MSPs.

Each installs on the PSA, RMM and CRM the MSP already runs and reports three lines on the monthly scoreboard. The examples are representative builds, not client results.

VERTICALSEAT COUNTCOMPLIANCE DRIVERICP + LISTBuilt, verifiedSIGNALSNew office, hiring, breachnewsSIX CHANNELSOne system, one messageMEETING BOOKEDOwner's calendar, PSAACQUISITION ENGINE: THE PILOT, TUNED TO HOW MSPS GET BOUGHT
Nº 01 · Pipeline

Acquisition Engine

The six-channel outbound system pointed at the MSP's ideal client (vertical, seat count, compliance driver), with buying signals such as a new office, a hiring run or a breach in the news triggering the sequence.

What we build
  • →ICP and list built and verified; buying signals monitored
  • →Six channels from one system; messaging by vertical and compliance driver (CMMC, HIPAA, FTC Safeguards)
  • →Meetings booked on the owner's or account manager's calendar; tracking in the PSA or CRM
Absorbs: The SDR hire, and the owner's selling time.
Representative build · not a client result

A 22-person MSP where the founder is the sales team. Built in 72 hours under a Pilot: the ICP by vertical, six channels, booking on the founder's calendar. Tracked: qualified meetings (20 guaranteed in 90 days), pipeline sourced, founder hours.

What the monthly page tracks
Qualified meetings per quarter
Pipeline sourced
Owner hours on prospecting
Ships in: Pilot
EMAILPORTALPHONE NOTESTRIAGE AGENTClassify, prioritize by SLAFIRST RESPONSEDrafted, sentROUTINGRight tech in the PSAAUTO-RESOLVEDTECH, WITH CONTEXTOUTSIDE THE RULES → DISPATCHERTICKET TRIAGE AGENT: THE FIRST FIFTEEN MINUTES OF EVERY TICKET, HANDLED
Nº 02 · Operations

Ticket Triage Agent

Reads every inbound ticket and email, classifies and prioritizes it, drafts the first response, routes it to the right tech in the PSA, and resolves the routine ones from the knowledge base.

What we build
  • →Classification and priority rules from the MSP's SLA matrix
  • →First-response drafts; auto-resolution for the password resets, how-tos and access requests the MSP approves
  • →Routing into ConnectWise, Autotask or HaloPSA with the context attached
Absorbs: Dispatcher and L1 time: the first fifteen minutes of every ticket.
Representative build · not a client result

An MSP with 1,400 tickets a month and one dispatcher. Built: triage rules from the SLA matrix, first-response drafts, auto-resolution for the ten routine categories the MSP signed off on. Tracked: first-response time, auto-resolved share, tech load.

What the monthly page tracks
First-response time
Tickets resolved without a tech
Tickets per tech per day
PSARMMBACKUP, SECURITYDATA PULLSTickets, assets, postureQBR DRAFTIn the MSP's templateACCOUNT MANAGERChoosesrecommendationsCLIENT QBRQuotes queued in the PSAQBR BUILDER: THE REVIEW THAT USED TO TAKE A DAY
Nº 03 · Operations · Growth

QBR Builder

Quarterly business reviews generated from PSA and RMM data: ticket trends, asset age, security posture, recommendations and the upsell lines, edited by the account manager and presented the same week.

What we build
  • →Data pulls from the PSA, RMM and the backup and security tools
  • →A deck or document in the MSP's template, with the recommendations the account manager chooses
  • →Follow-up tasks and quotes queued in the PSA
Absorbs: Account-manager prep: the day per QBR that pushes QBRs to never.
Representative build · not a client result

An MSP with 90 managed clients delivering QBRs to a third of them. Built: the data pulls, the template, the recommendation library. Tracked: QBRs delivered, upsell per QBR, account-manager hours.

What the monthly page tracks
QBRs delivered per quarter
Upsell revenue per QBR
Account-manager hours per review

Which one first depends on where the hours go. The free audit maps it for your firm, in writing, within three business days.

The guarantee

20 qualified meetings in 90 days. We don't stop until you have them.

If we miss the target, the system keeps running at our expense until you hit it. The risk sits with us — which is the only fair arrangement when we own the system, not just a deliverable.

20+
Meetings guaranteed
72hrs
To live
6
Channels, one system
14×
Inc. 5000 operators
Be the MSP buyers — and AI — recommend

When a business asks AI for an IT partner, your firm should be the answer.

Buyers increasingly ask ChatGPT, Perplexity, and Google's AI “who's a good managed IT provider for a company like mine?” before they ever run a search. The Pilot pairs the outbound engine with the authority and structured presence that gets your firm cited as the recommendation — so you're winning demand you create and demand that's already in motion.

Operators, not theorists

We've built the growth systems behind 14 Inc. 5000 companies. We build them for MSPs now.

FrontPipe has been building AI-powered acquisition systems since 2021 — before the category had a name. We've scaled services businesses, run the outbound, and sat on the side of the table that gets acquired. Same operators, same playbook, pointed at your pipeline and your enterprise value.

Book a strategy call

See what we'd build first for your firm.

Tell us about your MSP and we'll map the acquisition engine — how it fills your pipeline, and whether the roll-up track makes sense for where you're headed. No pitch deck, no pressure.

✓Response within 24 business hours
✓20 qualified meetings in 90 days — guaranteed
✓Live in 72 hours · no media markup
✓Prefer to talk now? Call (833) 253-2343

Common questions.

What MSP owners ask before they start.

An agency sells you ads or content and hands you leads. We build and run the whole acquisition system — six channels working together — and back it with a guarantee: 20 qualified meetings in 90 days, and we don't stop until you have them. We own the outcome, not just a deliverable.

An AI SDR engine, website visitor identification, LinkedIn conversation and sponsored ads, account-based display (ABM), Google Search ads, and VIP direct mail — plus retargeting that compounds across all of them. Cold outreach alone gets you part of the way; the full stack is what makes the guarantee possible.

Most MSPs are valued on recurring revenue and client concentration. A documented, repeatable acquisition engine — not founder-led referrals — signals predictable growth to acquirers and lenders. The same system also powers your own roll-up: a steady flow of conversations with MSPs and adjacent targets in your markets.

Established and funded MSPs, MSSPs, and IT services firms — typically multi-state or scaling fast, often around $20M+ in revenue or recently capitalized. Smaller firms are usually a better fit for our Foundations tier.

Pilot engagements are typically live within 72 hours of kickoff, with the first meetings landing inside the first few weeks as the channels ramp.

20 qualified meetings in 90 days. If we miss the target, the system keeps running at our expense until you hit it — we don't stop until you have them. The risk sits with us, which is only fair when we own the system.